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    AvidTrak

    info@AvidTrak.com

    (888) 592-2921

    West El Camino Real # 180 Mountain View, CA 94040

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    Clarifications on Pricing for Call Tracking Numbers & Minutes

    AvidTrak Numbers come packaged with Call Tracking Software which comprises of a hosted software solution. The call tracking service is a prepaid service which is offered on a month-to-month basis.

    Our service fee structure is broken up into:

    • Monthly recurring charges for phone number rental
    • Talk time minutes for inbound phone calls

    Monthly Recurring Charges for Phone Number Rental

    The phone number rental is collected in advance every month on the 1st of the month. We do not refund monthly rental fee after it has been deducted from your account.

    Talk time Minutes for Inbound Phone Calls

    Charges for talk time on the phone use accrue daily. Your account will be charged for the amount of talk time incurred by you.

    AvidTrak Solves Call Tracking Problems!

    Problems  Solutions

    How many call tracking numbers do I need for keyword call tracking?

    Use the Estimator tool to determine how many phone numbers you will need to perform keyword level call tracking.

    What happens if my account balance drops below $0?

    If your account balance drops below $0 services to your account may be suspended. It is therefore essential that your account always maintain a positive balance. In the event that your credit card is declined AvidTrak’s billing system will issue a warning email advising you of the issues evidenced with your card. It is therefore important that you keep your billing email updated. Your billing email on file may be verified and/or updated by logging into your account and clicking  My Account > My Account Setting.

    How to make a one-time payment in lieu of automatic recharge?

    Understand the customer’s digital journey on your website. Learn which pages are working for you in generatinggenerate the highest phone leads calls and sales.

    We Pair With Your Marketing Tools

    AvidTrak connects to the tools you use to save you time and automate mundane work.

    The power to engage billions of customers on a global scale

    With our platform and your ideas, you can focus on the marketing that matters.

    Millions of interactions across channels with 99.999% uptime

    Choose from thousands of phone numbers in dozens of countries

    10,000+ businesses trust AvidTrak for communications with enterprise-grade security

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